A. SHIPMENT INFORMATION
The prices mentioned on the product pages contain the statutory value-added tax and other price components (for eu citizens).
We offer free shipping world wide.
All orders are processed in USD at the most recent exchange rate.
Processing time 3-5 days, delivery:
USA | 12-28 business days
Worldwide | 20-60 days (depends on country)
(subject to availability).
If you order outside of North America you might have additional duties and taxes.
In the event of deliveries, we shall be entitled to charge additional costs and shipping times for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (for example, transfer fees, exchange rate fees) or import taxes (eg duties). For further information, please visit http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and the import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for the Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.
Should we not be able to deliver the ordered goods - for instance due to unforeseeable high demand or bottlenecks in the case of suppliers - we will inform you immediately of any delay caused by this.
B. PAYMENT INFORMATION
We offer the following payment options, unless otherwise specified in the respective product description:
Credit card payment (using Stripe Inc.)
In the case of Paypal, please transfer the invoice amount which was sent to you by e-mail to the following account:
Paypal account: firstname.lastname@example.org (log in to PayPal.com and follow the instructions for Paypal payment)
Intended use: Order number + customer name